COLETTE CARLSON
TOPICS
Safe Spaces, High Performance: Leading With Psychological Safety
Create a cohesive team that thrives
In an era marked by rapid change, digital transformation, and a distributed workforce, creating a culture of psychological safety has become paramount for exceptional leadership. This program delves into the essential techniques and strategies leaders need to foster an environment where team members feel safe to speak up, share ideas, take risks, and express themselves without fear of judgment.
Leaders can elevate team performance, productivity, and innovation by leveraging cutting-edge communication skills, emotional intelligence, and trust-building practices. Unlock the full potential of your team by cultivating a space where everyone feels valued, heard, and empowered.
Key Takeaways:
Building Trust: Learn how to create and sustain high levels of trust within your team, ensuring a foundation where members can rely on one another.
Effective Communication: Develop powerful communication skills that foster open dialogue, transparency, and collaboration, along with providing constructive feedback to drive continuous improvement and growth.
Emotional Intelligence: Enhance your emotional intelligence and empathy to understand, respond, and effectively meet your team members’ emotional needs.
Risk-Taking and Innovation: Encourage a culture where taking risks is welcomed and mistakes are seen as opportunities for growth – driving innovation and creativity.
Conflict Resolution: Acquire the tools to handle conflicts constructively, turning potential issues into opportunities for strengthening team cohesion and understanding.
The Connected Leader
Drive positive change through intentional and impactful communication
The future of leadership is human. As workplaces evolve, especially with a global, multi-generational workforce, advancing technology and distributed teams, the human element becomes crucial for building trust, fostering collaboration, and driving team engagement.
Connected leaders, through transparency, inclusion, and accountability, foster a psychologically-safe environment where individuals feel they belong and matter—key drivers for job satisfaction and mental health. As employees shoulder heavier workloads, leaders must be compassionate and conscious communicators capable of leading change and building a more resilient workforce. This engaging, uplifting, research-based program empowers leaders to enhance their communication and connection skills on deeper levels to create a people-first path to success.
Key Takeaways:
Emotional Mastery: Bolster your emotional intelligence to influence and foster a connected, engaged, and loyal team.
Impactful Conversations: Learn specific, human-centric communication techniques that inspire action and cooperation among team members.
Psychological Safety: Foster an environment where team members feel valued, included, and empowered to express themselves without fear.
Celebrating Strengths: Become a Human Highlighter® to champion the unique accomplishments and strengths of each team member.
Culture of Growth: Cultivate a setting where individuals flourish, promoting continuous growth and personal development.
Connected Conversations
Essential SALES skills to increase engagement, build trust, and deepen relationships
Closing sales and earning customer loyalty begins with one essential step: genuine connection. In today’s trust-fragile selling environment, the ability to instantly engage and captivate isn’t just important—it’s the ultimate competitive edge. Sales today demand a seismic shift in strategy. To succeed, salespeople must humanize every interaction, tailor their messages with precision, arrive armed with insights, and lead with empathy to forge deep emotional connections that inspire trust and loyalty.
In this engaging, research-backed program, discover how to develop the skillset and mindset needed to foster authentic relationships and partnerships that drive higher sales, loyal customers, and game-changing referrals. Drawing on her experience as a former national sales trainer who built success in straight-commission sales, Colette delivers customized, practical strategies that empower you to maximize relationships, boost revenue, and achieve exceptional results
Key Takeaways:
Building Richer Relationships: Stop transacting and start connecting to create meaningful relationships that go beyond the surface.
Personalized Communication: Deliver a personal experience in all communications to make your customers feel seen, heard, and valued.
Needs Identification: Learn to ask deeper, richer questions to uncover your customer’s needs and challenges effectively.
Empathetic Listening: Develop the ability to listen empathetically, fostering a collaborative environment conducive to problem-solving.
Stories Sell: Demonstrate value and strengthen emotional connections by harnessing the power of storytelling.
Trust Building: Leverage both physical and digital body language to communicate clearly and build trust effectively.
Workplace Wellness - Stop Struggling, Start Shifting
Survival Skills to Beat Burnout, Boost Resilience, and Thrive in the Face of Challenges
In today’s fast-paced, ever-evolving workplace, employees are faced with unprecedented levels of change, uncertainty, and pressure. It’s time to redefine the way we approach employee well-being and recognize that true success is not synonymous with exhaustion.
Across all industries and roles, individuals are grappling with the constant demands for their time, energy, and attention, often leading to feelings of overwhelm, isolation, and disconnection. Whether working remotely or on the front lines, employees face unique challenges in balancing their professional responsibilities with personal commitments. The blurred boundaries between work and life can erode even the most resilient individuals’ mental and physical well-being, resulting in increased levels of stress and burnout.
Regardless of the specific work environment or industry, the consequences of unchecked stress and burnout are universal. When left unaddressed, these negative emotions can have a profound impact on motivation, engagement, and productivity, ultimately hindering both personal and organizational success.
In this transformative program, Colette shares practical, powerful, and science-based strategies to help you build resilience, foster a healthier workplace, and unlock your full potential, even in the face of the most demanding circumstances.
Key Takeaways:
Resilience Building: Master the art of controlling the controllables, effectively preempting worry, stress, and emotional exhaustion.
Mindset Mastery: Implement science-backed steps to master your mindset, enhancing mental toughness and emotional regulation.
Prioritizing Well-being: Recognize the far-reaching impact of your self-care practices on your relationships and work and reprioritize effectively.
Intentional Rituals: Develop rituals that help you maintain focus, presence, and productivity amidst demanding circumstances.
Seeking Support: Discover how to ask for and establish the support necessary to perform at your best and enhance your overall quality of life.
Women Leading with Impact
Accelerate your position with confidence.
Women are indispensable to driving progress and transforming workplaces with their unique perspectives and skills. Research shows that companies with higher levels of gender diversity in leadership roles tend to outperform their competitors financially. By showing up, standing up, and speaking out with confidence, women fuel positive change, innovation, and create meaningful impact.
In this engaging, uplifting, and research-based program, designed for women at various stages of their careers, from aspiring leaders to seasoned professionals, participants will gain the strategies and skills necessary to become influential, credible, and self-assured leaders, no matter their current role.
Addressing the unique challenges women face, such as navigating gender biases, balancing multiple roles, and overcoming imposter syndrome, this program provides the tools needed to navigate and excel in professional environments. After all, isn’t it time to be recognized, respected, and rewarded in your career? Unlock your full potential, take control of your career trajectory, and become the influential leader you were meant to be!
Key Takeaways:
Strategic Connections: Cultivate powerful connections that create valuable opportunities.
Self-Advocacy: Articulate your achievements effectively to advocate for yourself and others.
Overcoming Limits: Conquer self-imposed boundaries to take risks and accelerate your professional growth.
Mastering the Ask: Break through barriers by mastering the powerful art of asking for what you need to succeed.
Commanding Communication: Implement effective communication techniques to inspire, influence and lead with impact.
Resilience Building: Enhance your ability to stay resilient through constant change and challenges.